[ about your instructor : innkeeping course : innsitting course : buying a b&b : selling a b&b : comments ]

Juliette has taught B&B seminars for over 6 years now. She grew up in a 21 room hotel in Bath, England and is now operating her 4th Bed & Breakfast in the USA. She has taught for the Learning Annex, Santa Barbara City college, John Tyler in Richmond, VA, University of South Carolina, and currently at the University of Virginia in Charlottesville and Blue Ridge College at Weyers Cave on I-81. Learn from her experience! She is one of the BEST! Offering the only ON-LINE B&B Course in the industry!


WANT TO BECOME AN INNKEEPER? HERE IS THE COURSE FOR YOU!
The ONLY ON-LINE COURSE available:

"How to Own and Operate a Bed & Breakfast" - Internet Innkeeping Course
Test your skills on a few of the questions you will find in THE INNKEEPING INTERNET COURSE.
WHAT WOULD YOU DO?

  1. Its 7.45am and a guest comes into the kitchen where you are making breakfast and tells you there is no hot water.
  2. The Visitors Center calls at 4.58pm and wants to send a couple over (5 mins away). At 5.45 pm they have not shown up.
  3. A guest who is staying for a week wants a pot of tea in bed every morning before breakfast. Do you do it?
  4. Your brochure says you don't take pets. A man arrives and introduces you first to his poodle and then his wife. Do you take them?
  5. The couple who have the room over your head return home at 12.30am and proceed to chase each other around the room, run the water and generally make a lot of noise. Action?
  6. A guest who is drunk falls against the window air conditioner and it falls out of the window and crashes to the ground outside, breaking. Do you charge him?
  7. A guest tells you at 9pm that they do not eat wheat. What do you serve for breakfast?
  8. A couple spend the night and appear at 7.30am to tell you they are allergic to cats (which you have) and cancel their check after they leave.

Each week for 4 weeks you will receive materials via email. Questions can then be submitted by E-Mail to Juliette for the subjects being dealt with for that week or for any other related topics you have questions about. There is no limit on the questions.

Week 1.
Acquisition and start up
Topics: Prices/Financing/Real Estate
Permits and licences

Week 2.
Remodeling and decor. Also Policies
Bathrooms/Antiques/Contractors
Decor/Painting/Furniture

Week 3.
Marketing
Marketing on the INTERNET - your most important place
List of Resources/Internet TIPS/Reservation services

Week 4.
Systems and day-to-day running
Breakfast preparation and amenities

This is a 4 week course for $110. Juliette Swenson has many years experience to share with you. 50+ pages of materials.

E-MAIL JULIETTE HERE


PERHAPS INNKEEPING IS NOT FOR YOU! CONSIDER INNSITTING AND HAVE A JOB ONLY SOME OF THE TIME!

Juliette's On-Line INNSITTING COURSE

This is a 3 week course for $110. Also taught by Juliette this course covers all the essentials for getting into the business. Each week for 3 weeks you will receive materials via email. Questions can then be submitted by E-Mail to Juliette for the subjects being dealt with for that week or for any other related topics you have questions about.

Week 1.
Marketing yourself as an Innsitter
Guidelines for payment

Week 2.
Innsitter Notes - information to get from an innkeeper
Useful forms in the business

Week 3.
Housekeeping
Breakfast tips and menus
Policies

Again 50+ pages of materials. Sign up today!

Juliette Swenson
209 Overlook Road
Staunton, VA 24401

or call 540-280-2262 to charge the courses and/or the book.

EMAIL JULIETTE HERE


BUYING A BED & BREAKFAST COURSE

This is a three week course and covers the following aspects of buying a Bed & Breakfast:

  • Buying an existing business versus buying a house
  • Buying "Turnkey"
  • Permits and expansion possibilities
  • The Role of the Realtor and what to expect of them
  • Sample Forms, including a Non-Disclosure Statement
  • Resources

This is a 3-week course for $69 ($71 via phone/credit card). It includes 20+ pages of material.

EMAIL JULIETTE HERE


Selling Your B&B

Eleven sure-fire ways to sell your B &B and save money.  Tax Tips and Real estate tips.  Money back guarantee.  $59.00
This course comes in its entirity.  Juliette has bought and sold 4 B&Bs since 1994.
.

EMAIL JULIETTE HERE

Sign up now for one of the 3 workshops offered in Staunton, Virginia in March, June and November. Look at the workshop details, costs and dates here (click onto http://www.seminars-on-line.com).


Comments from past 'Students' about INNKEEPING ONLINE

1 What was the best thing about the course?
a. The best part was reading your personal experience, comments and suggestions.
b. Taking the course; I learned a great deal about the business side and operations of an Inn
c. It was also cool to take an online course, which I've never done before. What a great experience! It was easy to schedule into my lifestyle, to read, study and take quizzes on my own time, without travel (esp w/LA traffic) cutting into my busy schedule. Jan Shaw Aug. 2002

Your experience is very evident. We feel like we can ask you anything.
Valerie and Kevin 2001

The best thing about the course is that I could do it in my home and at my convenience. The worst thing was that it made we want to buy one NOW! Paula 2001

I was energized by Juliette's online class. She was very prompt in responding to questions and sending the
next installment of the program. The information was in layman's terms and fundamental to the novice B & B
owner. I appreciate her efforts. Karen Burrell 2000

The B&B course was very informative, and well presented.  We liked the real-life situations which you had us answer; we had a good time figuring out what to do with each of them!  Also, the online sites you recommended are very helpful, and you know those; go to one and you find five more. All in all it was time well spent!
Thanks Alice & Bob 2001

I have found Juliette's information to be invaluable as I am in the midst of purchasing a B&B and have new questions every week. Unlike the typical "seminar" I am getting practical and pragmatic information based on experience and this is exactly what I need.
Dave Andros 2000

Thanks, Juliette. The pricing scenarios are exactly what I was looking for.
Greg 2002

INNSITTING:

I did find your course most helpful in two ways: it confirmed all of my instinctive feelings about doing this job, much of which is common sense and good customer service, and it did give me much additional food for thought about situations that might arise and what preliminary considerations are necessary in setting up an innsitting job. I hope to someday have the opportunity to be a guest at your inn. It would be lovely to meet you. Thanks for helping me on my way, and all the best to you.
Irene Lamson June 2002


Buy Juliette's Newly Published Book:
"TO BE, OR NOT TO BE A BED AND BREAKFAST OWNER PLUS INNSITTING AS A CAREER"

 

INTRODUCTION
Chapter One

To do list for new buyers
Permits and Zoning
Buying 'Turnkey' or not
Expansion
Making a B&B your own
The Role of the Realtor
Sample Non-Disclosure Statement
Sample Contingency Waiver
Sample Minimum Repair Requirements

Chapter Two
Breakfast - food glorious food
Buying wholesale
Anything you can't eat?
My breakfast survey
Sample Breakfast menus
Make your breakfasts lowfat and healthy
Sample Recipes
Breakfast Preparation tips

Chapter Three
Pricing Scenarios
Examples
Expense Ratios
Gross Rent Multiplier
Cap Rate

Chapter Four
Resources
General sites
Sale sites
Newsletters and papers

Chapter Five
Renovation (permits, again.)
Interiors including bathrooms
Exteriors including painting
Landscapinga
Decoration
Sources
Sample Furniture List

Chapter Six
Marketing
Brochures
Where to Market your B&B
Internet Sites
Internet tips
Overview of the online services
Public Relations
Other ways to market your B&B
Sample wedding contract

Chapter Seven
Systems
Organization
Kitchen
Housekeeping
Laundry/Cleaning/Lighting
Amenities
Complaints

Chapter Eight
Survival in the B&B business
Innsitters
Innsitter notes
Doing your own notes - a primer
20 Things I'd never do again
10 Things I'd always do

INNSITTING
Chapter Nine

Innsitting as a Career - a few comments
Marketing Yourself as an Innsitter
Innsitter Contract
Guidelines for Payment

Chapter Ten
Housekeeping
Cleaning Schedule
Cleaning Check List
Stay-over Guests
Innsitter's Hold All
Policies
Reservation card

Chapter Eleven
What's important
Property Details
Time Off

Chapter Twelve
Flexibility
What Would You Do?
Answers

 

 

Cost of one copy of Innkeepr's "INN-FORMATION" is $30 including shipping and handling.
You can either call me to charge it over the phone or mail a check to:

Juliette Swenson
209 Overlook Road
Staunton, Virginia 24401, USA
Tel: 540-280-2262
Fax: 540-885-4213

http://www.seminars-on-line.com

 

 

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